Customer Testimonials
Great experience! Colby Pardue was my salesman and he did everything he could do to get us where we wanted to be and made sure we were happy. If you're looking for a vehicle, visit them today and ask for Colby and tell I sent you!
Purchasing my vehicle from Mt Airy’s Chrysler Dodge Jeep Ram was a wonderful decision. I had an amazing experience thanks to Colby! I called before I came to make an appointment. It was the latest appointment of the evening. Colby stayed late to help me. Each person at the dealership was transparent and friendly.
Jeremy Mauer is the best and I mean the best car salesman around! He made the process super easy and best of all he was transparent about the whole deal. Even if it wasn't in my favor he told the truth and nothing but it. They put me in exactly the truck I wanted and did not try to sell me something else. If your in the market for a vehicle go ask for Jeremy!
My wife had a warranty issue with her 2019 Jeep Cherokee and only had a couple months left before the warranty ran out. We were closer to a jeep dealer in Wilkesboro, and took it there first. They sent us to their collision center in Statesville. There they took pictures and said it would about a week to file the claim. After a week I called because I haven't heard from them. The woman over our claim, said she hadn't been able to talk to the guy over warranty claims. This went on for two months, always a excuse., ...
Shout out to Jessica Manuel in the Jeep service department. She sincerely engages and gets things done. Always friendly and helpful! The shining star of that department.
I bought a vehicle from here. It goes.
Very friendly and professional. Tyler took the time to show me several cars and test drive them. Everyone was professional as to not down other dealerships and their cars. That was very impressive to me!
So pleased with our experience at Mt. Airy Dodge. We got an amazing deal and Tyler Hawks treated us with such respect and courtesy! Very genuine and upfront with our trade and we would definitely recommend Mt Airy Dodge and Tyler for all your car needs! We love our new to us 2021 Durango R/T!
We purchased a 2022 Chrysler 300 AWD. We are very pleased with our salesman, Tyler. He is very knowledgeable and professional. Our purchase experience was wonderful. We continue to use this dealership service department for all our required maintenance. This Dodge Chrysler team; customer service, sales, service department and finance department always go the “extra mile” to make each customer experience exceptional. I highly recommend Mount Airy Dodge and Chrysler dealership of Mount Airy NC.
Although my experience wasn't the greatest Jessica and Autumn in the service department were great. My attitude came out a few times, which I did apologize to them for, they handled it very well and professionally. The service Manger also did my right. If you need service done here talk to one of these three.
Great place to find a vehicle of any style. Ashley Waid was the best service representative 110%. Will recommend to everyone I know!
After months of being denied for a vehicle and losing hope, I now have a beautiful reliable new car. Thanks to Ashley I was able to trade in my very worn out 2007 model car on a 2019 Nissan Kicks! She was very responsive and helpful and made it clear she wanted to help me any way she could. Thanks for everything you and your team did for me Ashley!
This is a great dealership to buy a car from. I needed a new car and Ashley was very helpful in finding me one. I will definitely be back when I need something else!!
Had a goid experience buying new vehicle form Tyler
I bought my truck from Ashley she was great, very friendly. If you are looking I definitely recommend going to see her
Convenient hours. Friendly staff.
Awesome people! I recently bought a car there from Ashley, she was super helpful and has excellent people skills! I would recommend going to see her for your next vehicle!
I went into Mt Airy Chrysler Jeep thinking that I was stuck in a vehicle that I hated. Ashley Waid listened to me and helped me out in every way. she was knowledgeable and friendly and got me into a Jeep Compass that I absolutely love. I will definitely go see Ashley for any car I get in the future
I had a great experience, everyone was super nice and helpful throughout the process. Thanks all and especially Tyler!
I've purchased several cars from this dealership the salesman Bill was awesome and the management Marty and Payton worked me a very fair deal they were super respectful and great to work with .Go see these guys
The ladies working in service are very sweet.
Big shout out to Ashley for the smooth easy purchase. It was a great experience all the way around!
Great experience. They beat the deal by $1,500.00 vs the Winston-Salem location. They even added a rebate after the deal was completed when the truck got delivered. We would have never knew if they had just kept the money. Honest and upfront. I couldn't be happier. If you're buying a Dodge, let Thomas Williamson give you your last number. It's all upside!
Cares about your vehicle
Salesperson Ashley was great!
Loved this place! Ashley Waid did a fantastic job working with us. We traveled 10 hours one way to buy a Jeep and our experience was awesome. They worked hard to make sure everything went smoothly! Tommy was extremely nice as well. I highly recommend coming here! I'll definitely come back in the future 🙏 Thanks guys, we appreciated everything.
Awesome place!! Ask for Dan!! Dan is the man and will take care of you!! Honesty,integrity. More than words, these are values ingrained in Dans work ethic. Had to return my truck for cosmetic ( body work) and electrical issues. Lets hope the service dept comes thru. Brought it in today ( 7/10/23) lets see how long they keep it and if issues are fixed. ( Given a nice loaner car, though).
Excellent customer service in service and parts department
The service manager Armin was very helpful with fixing our van. Service department is great and knowledgeable. Young ladies in service department very sweet. Great experience.
Great staff. The service department always treats me good.
Tyler Clement was so easy to work with. We went in after our Jeep was totaled to find a replacement. Tyler showed us vehicles that were in our budget and was able to get us into a vehicle the same night! He stayed late, as well as managers and finance, in order to get the deal done. It was such an easy process with him. We were so relived to find a vehicle so quickly.
Good dealership very friendly and professional
Great place to do business with. Unlike some dealerships, I have great faith in Mount Airy Chrysler's business practices and doing what's right by the customer. I was not even a "good" customer but they still did the right thing. That is saying something these days...
Service Manager was very helpful and keep us informed as to what was going on with our 2010 Chrysler Touring Plus Van.we were well pleased with visit to Mount Airey Chrysler. 5 stars for Mount Airey Chrysler.
I have worked at "what I call competition dealers for years" but we do not have a Ram store, I own a new Ram truck and these guys have kept serviced and warranty work for me, truly have been wonderful. I want to thank the service department for always making it easy! Once again, on 1/15/24 Jessica and the awesome service department knocked it out of the park, service department is GREAT! One year after my original review and still top of the game!
Ray was very helpful and got me set up w/ my new car quickly! Not to mention how friendly he is and how good his customer service skills are! When I buy a new car again in the future, I’ll definitely return to Mount Airy Chrysler.
Helped out when we had engine light come on 4 hrs into our vacation diagnosed had part in out in an hours. Couldn't be happier
Mount Airy Chrysler Dodge Jeep was the best experience we've had buying a vehicle. If you want an upfront, honest and friendly experience go visit Kevin. He'll take good care of you!
I'm having problems with my 2017 Wranglers ABS system causing my breaks to engage rolling down the highway. Pretty dangerous. I called to just schedule a diagnostic. After being put on hold for a long time, a gentleman comes on and says sure he can schedule it in three weeks! For a diagnostic? That seems unrealistic. Edit: Update: Why would you have a record of me if I was a new customer calling? That's exactly what I was. But I am a customer now. I called and got a appointment for a week out with Tim and dropped it ...
Very nice dealership. It was my first experience. I only got an inspection but everyone was very nice and I waited a typical amount of time for an inspection.
Sylvia and Nathan were awesome to work with from the very beginning and after I took possession of my truck. Very helpful, patient and informative! Professionals! I live 2.5 hours away from the dealership and we did the whole buying process remotely. They even had the vehicle delivered in a very timely manner. The driver was a quite a professional man also. This experience was a first for me and it was quite enjoyable. I cannot say enough about how impressed I am. Best vehicle buying experience I have ever had - and I have purchased many vehicles. Thank you both ...
Very good service!
Very good
Very pleased with Jessica and the service department!
Great people and great service!
This was my BEST buying experience I ever had. I knew what I wanted and they had it in stock. The crew were top notch and my blood pressure never went up. Gave me a great price on the vehicle I wanted and a great price on my trade in. I am very pleased with everything. The dealership is an older one, but it's the people and the way one is treated that matters. Highly recommend !!! Best deal ever ! Smooth as silk transaction ! I would buy from again in a heartbeat!
Great folks to deal with. Jessica was very thorough and efficient!
In and out oil change 💖
Extremely pleased with the service at this dealership! I was recently sold a 2015 Jeep Wrangler from a dealer in VA only to find the rear axle was bent a few days later. The manager at this store was quick to help me get the new axle ordered and installed with no delays and effective communication! The price was also less than a quote I had received from another shop that wasn't a jeep dealer. Extremely pleased and will continue to send them my business!
Always great service. I bring all my vehicles in including my Ford just for the amazing service and service department. Above expectations
Been looking at trucks for over a year now and couldn’t find a good dealership with a good truck. Arturo came out and was straight forward with me and helped me figure out what was best for me. The truck looks solid with no rust. Definitely recommend!!
Friendly and efficient! Thanks
Great people. Art is the best!!! I bought a 2021 Jeep Cherokee
My Dad was looking for a new vehicle. We had the pleasure of meeting Arturo. Art was great to work with. He was easy to talk to and made our car shopping experience great.
Great people to Deal with friendly real down home people
Had to leave our jeep cherokee at this dealer after breaking down on the highway. Service department is friendly and professional. Jeep will be there for awhile, cant comment on the repairs yet.
Jennifer helped my wife & I out tremendously while we were stranded in North Carolina after our BRAND NEW Jeep broke down. She arranged a rental car for us to get home and let us stay in the lobby for 4 hours while we waiting on the rental. Thank you Jennifer & the Mount Airy team for helping us out as much as you could.
Service department was very helpful and kind. They were quick to getting to my car repaired. Thanks so much!
They take care of business, I have been with them for 3 years now, on a scale of 1 to 10 I give them a 10!
Service Advisor Jessica was extremely helpful, answering all of my questions. She was accurate in predicting how much time was needed to service my Ram 3500. Will bring my vehicles to her for as many of my service needs as can be done. Cashier Megan treated me like family and made my check-out experience pleasant and even enjoyable.
Jessica is the best! she is always on top of everything and always very informative.
My auto buying experience was easy. Arturo Morales was super helpful and wanted to make sure I was happy with my purchase, which I am. All of the staff are nice and it was a great experience all around.
Very easy to deal with. Everyone is very nice. One suggestion... When business is slow and salesmen are standing around bored, they should NOT be leaning on the cars. Especially ones that costs over 65k! Go find something else to lean on! We couldn't see the small scratch in the paint in showroom, but it was visible when it was delivered to us two days later. No proof that a person did it leaning on it in the showroom, but after seeing them do it twice while we were there, we can only suspect them. We told the delivery ...
I had a problem with my truck while traveling. I had shoulder surgery and could not do it. I am a mechanic with 32 years experience so it was hard to have someone else work on my truck. They did a great job repairing my truck fast.
Arturo took care of us prepped papers prior . The red ribbon on the car really added to the day. Donnie an I were able to make a deal an Arturo sure made sure it happen. Thanks. David an Vincent Fiat 500X Happy 😊
Arturo Morales was an excellent salesman to work with. He was friendly and attentive to our needs. We were very satisfied with our experience.
Excellent experience. This is our 2nd car purchase with Arturo Morales. He is very through and attentive. He actually does a follow-up and that is appreciated. Thank you Art.
Art was wonderful today...who would have thought I would walk into have my dad's car fixed...and walk out with a 2016 Jeep Renegade!!!! Art is a very awesome man...if you need a vehicle come see him today!! Thank you so much you have been such a blessing
We hope you have seen some of the great things that people are saying about Mount Airy Chrysler Dodge Jeep Ram Fiat but if you still need convincing we invite you to visit the shop. We have awards and trophies from each year we have been in business. Mount Airy CDJRF receives top reviews from customers and our manufacturer each year. Our service department has the very best group of people you could imagine. Most have been with us for over 5 years and all are committed to excellence.